Why Offshore Recruitment Fails (And How to Get It Right) | Ross Thompson

Nitin speaks with Ross Thompson, founder of Infinity Staff Global, about why UK recruitment agencies are increasingly turning to offshore hiring, particularly from South Africa. They explore the common mistakes agency owners make when building remote teams, including the misconception that offshore recruitment is simply about finding cheap labour. The conversation covers the importance of culture, proper onboarding, management practices and transparency in building high-performing remote teams that deliver real value.

Nitin also shares his own experiences of building remote teams and the lessons learned. They discuss why many UK recruitment businesses struggle to hire locally, the myths surrounding offshore recruitment, and how South African recruiters compare with UK talent. The episode provides practical insights into what actually makes offshore hiring successful, rather than just cost-focused approaches.