Recruitment Unfiltered: Candidate Experience, AI, 360 Recruiters & the Fundamentals That Matter

Nitin Sharma hosts a roundtable masterclass with four recruitment industry experts debating provocative questions about what makes agencies successful today. The panellists discuss whether agencies struggle due to market conditions or poor candidate experience, explore the real value of AI tools versus technology distraction, and examine whether the focus on new solutions is overshadowing fundamental business practices like relationships, communication and service.

The conversation addresses critical challenges including defining ideal client profiles, the viability of the 360 recruiter model, whether separating business development from candidate delivery improves operations, and how technology can support rather than replace human relationships. The roundtable concludes with a lightning round identifying the biggest obstacles agencies face: chaos, process, technology and uncertainty.

This episode provides a frank assessment of recruitment industry priorities and challenges agency owners and leaders to reconsider their strategies.