Duration: 31 minAgency Growth
Recruitment Isn't Sales, It's Relationships | TEAM Conference 2026
With Laura Davies, Debbie Bosworth, Pauline Emmott-Royston & Kirsty Craig
1 hr 9 minWatch on YouTube (opens in a new tab)
Nitin Sharma speaks with Mike Ames, founder of Flair Business Growth Consultancy, about why most recruiters remain average and how to build a sustainable, high-profit recruitment business. Mike draws on decades of experience in building and selling recruitment firms to explore what truly separates top performers from the rest. The conversation challenges conventional wisdom around scaling, exits and business growth, instead focusing on creating a profitable lifestyle business built on elite delivery and reputation.
They unpack the "money bus" business model and the shift from sales-driven recruitment towards data-driven professional services. Mike discusses how passion for delivery, rather than financial gain alone, becomes the real competitive differentiator. The episode covers practical frameworks for building a PLW (Profit, Lifestyle, Wealth) business, the importance of shortlist quality as a competitive edge, and how to future-proof a recruitment firm amid trends like AI, offshoring and global talent access.
Keep watching
Duration: 31 minAgency Growth
With Laura Davies, Debbie Bosworth, Pauline Emmott-Royston & Kirsty Craig
Duration: 1 hr 2 minAgency Growth
With Sean Kennedy & Bobby Banerjee
Duration: 53 minAgency Growth
With Jeremy Snell, Jo Elwell, Bobby Banerjee, Billie Davoile & Keith Davidson
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If you've built, led or changed something in recruitment, we want to hear the unfiltered version.