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Recruiters Lose Millions in Late Payments | Louisa Plint of AuxPay Explains How to Fix It

49 minWatch on YouTube (opens in a new tab)

About this episode

Nitin speaks with Louisa Plint, founder of Auxeris and creator of AuxPay, about why late payments have become endemic in recruitment and how to address them. Louisa discusses her journey from launching a recruitment agency with no industry experience to building a fintech platform that tackles cash flow challenges. The conversation covers why 63% of recruitment invoices are paid late, how payment automation can eliminate invoice chasing, the psychology behind CFO payment decisions, alternatives to invoice finance and factoring, and the role of international payments and foreign exchange savings in recruitment cash flow.

For recruitment agency owners and leaders, understanding and improving cash flow is critical to business sustainability. Louisa explains why founders should stop accepting poor payment habits and explores the future of recruitment fintech, offering insights relevant to boutique agencies and multi-office recruitment businesses alike.

Key takeaways

  • Sixty-three per cent of recruitment invoices are paid late; payment automation can remove the need for invoice chasing.
  • Understanding CFO psychology and payment decision-making helps recruiters negotiate better payment terms with clients.
  • Invoice finance and factoring have alternatives; international payments and FX savings can improve recruitment cash flow.
  • Agency founders should reject poor payment habits as normal and demand better terms from clients.

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