Insurance Essentials Every Recruiter Should Know – With Su Haddrell of Marsh Commercial

Nitin speaks with Su Haddrell, recruitment insurance expert at Marsh Commercial, about essential insurance policies for recruitment businesses. Su breaks down professional indemnity, public liability, employer's liability and cyber insurance, explaining why proper coverage matters regardless of agency size. The conversation covers real-world scenarios including ransomware attacks and the differences between UK and US liability.

Su discusses the implications of offshore hiring for insurance coverage when expanding into regions like the US, South Africa and the Philippines. The episode emphasises treating insurance as seriously as finance or compliance, and explores how Marsh Commercial supports recruitment businesses through risk assessments and educational support beyond simply selling policies.